Air France changes policy for heavy passengers

[Xeric]

Air France changes policy for heavy passengers - CNN.com

Air France changes policy for heavy passengers
By A. Pawlowski, CNN

(CNN) -- Overweight air travelers having trouble squeezing into one seat on Air France may soon be spending less to ensure that they have more space.

The airline announced Wednesday that, starting next month, it will refund the cost of a second coach seat purchased by heavier passengers if the economy cabin is not fully booked.

Air France's policy has been to allow overweight passengers to buy the second seat at a 25 percent discount.

Most of the time, a solution to accommodate people with "a high body mass" can be found even if they don't book an additional seat, said Cedric Leurquin, a spokesman for Air France.

The change in policy is meant to give customers assurance that they can have more room if they need it without paying more, he added.

"If you have to book a second seat, you shouldn't be scared of that, because in most cases, you will be refunded for the second seat. It's just a way of being transparent," Leurquin said.

Air France cautions passengers that if a flight is full and they have not reserved an additional seat, they may not be allowed to board if their build does not allow them to sit comfortably in a single seat.

The airline also issued a statement denying reports that it would force overweight passengers to buy a second seat. The airline has always only advised those customers to reserve two adjacent seats, Leurquin said.

Air France hasn't seen an increase in obese passengers in recent years, Leurquin said, but many other carriers have been grappling with how to deal with overweight customers.

A third of Americans are now classified as obese, according to the Journal of the American Medical Association. But the width of a coach airplane seat has changed little, remaining between 17 and 18 inches in most commercial planes.

The Federal Aviation Administration does not regulate seat width, but it does require passengers be able to sit belted and with both arm rests down to comply with safety standards.

Responding to complaints from both large passengers and those feeling crushed while sitting next to them, airlines have adopted various policies to cope with the problem.

Southwest Airlines, for example, refunds the cost of an additional seat to "customers of size" after travel is completed if the flight doesn't oversell. The policy applies to "customers who are unable to lower both armrests and/or who compromise any portion of adjacent seating."

United Airlines says passengers who are unable to safely fit into one seat must pay full price for a second seat. They may receive it free if the plane has vacant seats.

[Neo]

Bad decision as most corpulent passengers are fat by choice or bad diet. For chronic corpulant passengers the solution should be sought in medical insurance. Why does airline have to pay for the overweight??

[Lady Macbeth]

Originally Posted by Xeric

Air France changes policy for heavy passengers - CNN.com

Air France changes policy for heavy passengers
By A. Pawlowski, CNN

(CNN) -- Overweight air travelers having trouble squeezing into one seat on Air France may soon be spending less to ensure that they have more space.

The airline announced Wednesday that, starting next month, it will refund the cost of a second coach seat purchased by heavier passengers if the economy cabin is not fully booked.

Air France's policy has been to allow overweight passengers to buy the second seat at a 25 percent discount.

Most of the time, a solution to accommodate people with "a high body mass" can be found even if they don't book an additional seat, said Cedric Leurquin, a spokesman for Air France.

The change in policy is meant to give customers assurance that they can have more room if they need it without paying more, he added.

"If you have to book a second seat, you shouldn't be scared of that, because in most cases, you will be refunded for the second seat. It's just a way of being transparent," Leurquin said.

Air France cautions passengers that if a flight is full and they have not reserved an additional seat, they may not be allowed to board if their build does not allow them to sit comfortably in a single seat.

The airline also issued a statement denying reports that it would force overweight passengers to buy a second seat. The airline has always only advised those customers to reserve two adjacent seats, Leurquin said.

Air France hasn't seen an increase in obese passengers in recent years, Leurquin said, but many other carriers have been grappling with how to deal with overweight customers.

A third of Americans are now classified as obese, according to the Journal of the American Medical Association. But the width of a coach airplane seat has changed little, remaining between 17 and 18 inches in most commercial planes.

The Federal Aviation Administration does not regulate seat width, but it does require passengers be able to sit belted and with both arm rests down to comply with safety standards.

Responding to complaints from both large passengers and those feeling crushed while sitting next to them, airlines have adopted various policies to cope with the problem.

Southwest Airlines, for example, refunds the cost of an additional seat to "customers of size" after travel is completed if the flight doesn't oversell. The policy applies to "customers who are unable to lower both armrests and/or who compromise any portion of adjacent seating."

United Airlines says passengers who are unable to safely fit into one seat must pay full price for a second seat. They may receive it free if the plane has vacant seats.

About time!!!!....actually I think it should be compulsory for heavier passengers to pay more, afterall we pay more for our luggage as well...why should they get off lightly(pun intended) if their ''baggage'' is strapped to their tushies???

Technology isnt so ''hoshposh'' as to make aeroplanes differentiate between human blubber and a few extra shoes.....if its going to use up all that fuel for carrying extra weight it just will.

[Xeric]

Now Neo is angry, but what should we do for the Lady

[Neo]

Ever sat next to a corpulent passenger burried into his excessive blubbery fatroles hanging over your seat? They are a subject of flight safety risks and should be made to pay for an extra empty seat next to them.

[Lady Macbeth]

Originally Posted by Neo

Ever sat next to a corpulent passenger burried into his excessive blubbery fatroles hanging over your seat? They are a subject of flight safety risks and should be made to pay for an extra empty seat next to them.

Actually I have one even better.....there should be ''FAT planes''.....just for fat people so that we dont have to look at the half butt hanging off the seat and getting squashed while walking past them to go to the loo.....terrible experience.

FAT-AIR for Fat people!!! We dont want to travel with you.:crazy_pilot:

[Xeric]

Well seriously, though i am thin but to me even a normal sized human feels like someone who is going to fall on me at the very next air pocket! Been next to a guy who was more of a hippo, but then i managed and survived as i took less space and shifted my butt a bit.

[Neo]

Great idea, we already have jets fitting the size and ready to explore the millions strong (read USA) market.

[Lady Macbeth]

Originally Posted by Neo

Great idea, we already have jets fitting the size and ready to explore the millions strong (read USA) market.

Are you serious? Are these real planes?

Whoa....I am surprised these havent been snatched up.....with the taste for all things ''jumbo''(pun intended again) I am surprised the US missed this one.

[Neo]

Yes its real, the giant Airbus Beluga. Its used to transport oddsized components of the multi national airbus consortium which has major assembly lines in Toulouse and Hamburg. These planes can transport a fully assembled fuselage of a narrow body plane like the Airbus 319/320/321.